What Is Personal Information?
We maintain a record of all information that you submit to www.baytna.ca.We will not resell, trade, lease or rent to third parties any personally identifiable information about you or anybody you identify in the course of using any of the services provided here at www.baytna.ca.
Our site’s registration form requires users to give us contact information (such as their name and email address). We use customer contact information from the registration form to send the user information and promotional material from our company.
If permitted by you, www.baytna.ca may use this personal information to contact you for various reasons relating to the products and services offered through the site. For example, we may wish to inform you about new products and services we have added to our web site, or we may wish to find out more about how useful you find particular features or services. Users may opt-in or opt-out of receiving future mailings.
Our site uses order forms for customers to request some of our products and services. These forms collect additional customer contact information (such as their mailing address) and financial information (such as their credit card number). To process orders, we require collection of the customer’s name, billing address, phone number, email address, shipping address and credit card information. We use this information solely to process customer orders and, if any questions or issues should arise, to contact customers about their order. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of customer orders. For example, in the normal course of doing business we may be required to contact the financial institution that issued a customer’s credit card and to provide shipping address information to the shipping carrier that delivers customer orders. The customer’s contact information is also used to get in touch with them when necessary. Financial information that is collected is used to bill the customer for products and services. Www.baytna.ca does not store any customer credit card information on our web site, in our databases, or on our web servers.
Your member registration and contact information (such as your name and email address) is stored in your member profile. This information can be accessed by the owners, administrators and support staff of www.baytna.ca for the purposes of maintaining the web site and processing customer service requests. This information may be used to contact our customers if they have requested us to do so.
Aside from the aforementioned third parties involved in the processing of customer orders, we do not share personally identifiable customer information with any other entities. In addition, we do not send to customers any communications that they do not explicitly request from us. For example, the only way for a member to receive our email news updates is if they explicitly choose to subscribe, either when joining as a new member, or by checking the appropriate box in their member profile when they are logged in.
We have adopted, as Company policy, the ten personal information privacy principles stated in the Canadian Standards Association (CSA) Model Code for the Protection of Personal Information. The ten principles are as follows:
Accountability: We will identify individuals in our Company who are to be specifically responsible for our compliance with the CSA Code. Their responsibilities will include making sure that third party who process personal information on our behalf will comply with the CSA Code.
Purpose for Collection: We will only collect and use personal information about our customers to identify them, to communicate with them, to protect the Company and its customers against error and fraud, to understand what products and services our customers want and to provide information about our products and services to our customers. We will not disclose any personal information concerning our customers to anyone else and we will not permit anyone else to use personal information about our customers for any purpose without the customer’s consent.
In order to fully complete the process of completing your order online, our site may collect information relating to your will, such as: your first and last name, home address, telephone number, and personal e-mail address.
Consent: Before collecting, using or disclosing any personal information about any individual, we will ensure that we have the individual’s consent in an appropriate form.
Limiting Collection: We will collect personal information only for the purposes stated above unless we receive consent from the individual to collect it for another purpose.
Limiting Use, Disclosure and Retention: We will use and disclose an individual’s personal information only for the purposes stated above, unless we have the individual’s consent to using or disclosing it for another purpose. We will only keep personal information about individuals for as long as we need it to fulfill our stated purposes.
Accuracy: We will maintain all personal information in our possession in as accurate, complete and up-to-date form as is necessary for the purposes for which it is to be used.
Safeguards: We will protect all personal information in our possession from unauthorized access or alteration or from inadvertent destruction by security safeguards appropriate to the sensitivity of the information.
Openness: We will make this Corporate Privacy Statement readily available on our website.
Individual Access: We will give any individual access to the personal information about him or her that we have in our possession. Individuals may request access to their personal information in our possession by contacting our privacy officer by any of the means noted above. In the event that the individual demonstrates that the information which we have in our possession is inaccurate or incomplete, we will make any appropriate changes.
Challenging Compliance: Any individual may address any issues about our collection, use or disclosure of personal information by contacting our privacy officer by any of the means noted above.